FoldLabBy Rullit

FoldLab / Support

A little help.
Back to discovery.

Find your way through the controls, your next puzzle, or a purchase question.

How do I move the puzzle?

Drag a ring, mirror, or channel to rotate it; tap to select it. Drag empty space to orbit the camera and pinch to adjust the view. Open Touch controls for labeled alternatives. Use the puzzle’s Controls help if you need a reminder.

Do I need an iPhone Duo?

No. FoldLab is being developed for iPhone, iPhone Duo, and iPad. Supported Duo devices can use folding to shift space; other devices use a two-finger vertical drag or the Shift control. Every fold and motion interaction has a touch equivalent.

Why isn’t tilt responding?

Check Settings → Motion controls in FoldLab. System Reduce Motion disables sensor input and ambient animation; its control is in your device’s Settings → Accessibility → Motion → Reduce Motion. Use Recenter within a puzzle to set a comfortable neutral position, or use the touch Balance control instead.

What if I’m stuck?

Check the Goal, try a hint, and watch what changes when you move a piece. Some mechanisms affect more than one part. Undo lets you explore without committing to every move, and Restart begins that puzzle again. Puzzles unlock in order within each world; each world starts independently.

What is free, and what does Full Game unlock?

All 10 Fold Machines puzzles and the first puzzle in each other world are free. The one-time Full Game purchase adds 14 more world puzzles, daily challenges, and the Convergence finale, which opens after all 26 world puzzles are complete. There is no subscription. Check the in-app offer for current pricing when available.

How do I restore a purchase?

Connect to the internet, use the same Apple Account that made the purchase, and open Settings → Restore Purchases in FoldLab. You can also restore from the Full Game screen. If access does not return, consult Apple’s purchase restoration help or email us. Refund requests go through Apple’s Report a Problem.

Can I play offline or sync progress?

Installed gameplay works offline, including previously verified Full Game content. Purchases and restoration require connectivity. Progress is stored on your device; FoldLab does not have its own cloud sync. Device backups depend on your Apple settings.

How do I reset my progress?

Open Settings → Reset gameplay progress and confirm. This clears local puzzle progress, daily results, secrets, and achievements. Your preferences and purchase remain. This action cannot be undone within the app; avoid resetting or deleting it when troubleshooting a save you want to keep.

Where can I download FoldLab?

FoldLab is currently in development. This page will link to its official App Store listing when available. The screenshots show development gameplay; no release date has been announced here.